Privacy policy

Last updated: November 7, 2026

This Privacy Policy describes how Alpinn Boutique ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from alpinnboutique.com (the "Site"), or otherwise communicate with us (together, the "Services").

By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will post the updated version on the Site and change the "Last updated" date above.

WHAT PERSONAL INFORMATION WE COLLECT
Information you give us directly:
- Contact details: name, address, phone number, email.
- Order information: billing and shipping address, payment confirmation, email, phone number.
- Account information: username and password, if you create an account.
- Shopping information: items you view or add to your cart.
- Customer support information: anything you include when you contact us.

Information collected automatically:
We use cookies and similar technologies to collect information about how you use the Site, such as device and browser information, IP address and pages visited.

Information from third parties:
- Shopify, which hosts our store.
- Our payment processors, who handle your payment details securely. We do not store your full card details.
- Analytics and advertising tools, such as Meta (Instagram).

HOW WE USE YOUR PERSONAL INFORMATION
- To process payments, prepare and ship your orders, and send you order updates.
- To answer your questions and provide customer support.
- To send you marketing emails if you subscribed. You can unsubscribe at any time using the link in every email.
- To show you relevant ads and improve the Site.
- To prevent fraud and protect the security of the Services.
- To comply with our legal obligations.

COOKIES
We use cookies to run the Site, remember your preferences and understand how visitors use it. For details on the cookies used by Shopify, see https://www.shopify.com/legal/cookies. You can block or delete cookies in your browser settings, but some parts of the Site may not work properly.

HOW WE SHARE PERSONAL INFORMATION
We share your information only when needed:
- With service providers who work on our behalf, such as Shopify, payment processors, couriers and analytics providers.
- With advertising partners, such as Meta, to show relevant ads.
- When you ask us to, for example to ship an order to a gift recipient.
- When required by law, or to protect our rights.
- As part of a business transfer, such as a sale of the business.
We do not sell your personal information.

USER-GENERATED CONTENT
If you post a review or other content on the Site, it will be public.

THIRD-PARTY WEBSITES
The Site may link to other websites. We are not responsible for their privacy practices, so please read their policies.

CHILDREN
The Services are not intended for children, and we do not knowingly collect personal information from children.

SECURITY AND RETENTION
We take reasonable measures to protect your information, but no method is completely secure. We keep your information only as long as needed to provide the Services, fulfil our legal obligations and resolve disputes.

YOUR RIGHTS
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your information.
- Receive a copy of your information.
- Restrict or object to how we use it.
- Withdraw your consent at any time.
To exercise these rights, email alpinnboutique@gmail.com. We may need to verify your identity before responding.

COMPLAINTS
If you have a complaint about how we handle your personal information, contact us first. If you are not satisfied with our response, you may contact your local data protection authority.

INTERNATIONAL USERS
We are based in the United Arab Emirates. Your information may be transferred to, stored and processed in other countries, including the United States, by us and our service providers. When we transfer information out of Europe, we rely on recognised safeguards, such as the European Commission's Standard Contractual Clauses.

CONTACT
Alpinn Boutique FZCO
Dubai Silicon Oasis, DDP Building A1, Dubai, United Arab Emirates
alpinnboutique@gmail.com
+971 54 299 2106