Our candles are handcrafted using high-quality, sustainable materials, including eco-friendly waxes and natural fragrances, ensuring a clean burn and luxurious scent experience.

Yes, we prioritize using non-toxic, natural ingredients in our candles, making them safe and suitable for sensitive spaces.

For optimal candle longevity and performance, trim the wick to 1/4 inch before each burn to prevent soot and ensure a clean, even flame. Allow the candle to burn until the entire top layer of wax is melted to avoid tunneling. For more detailed tips, please visit our Candle Care Guide page.

Orders are processed within 7 to 10 business days after receiving payment. Once shipped, you will receive an email with tracking information to monitor your package’s journey.

We offer a flat rate of AED 25 for shipping throughout the UAE.

Yes, we offer free pickup in both Abu Dhabi and Italy. If you’d like to use this option, please select "Pickup" at checkout, and we’ll arrange a convenient location and time for collection.

Absolutely! Once your order is shipped via Jeebly courier, a tracking link will be sent to your email, allowing you to trace your package until it reaches your doorstep.

If you are not satisfied with your purchase, we offer refunds on eligible items within 10 days of delivery. The product must be unused and in its original condition. Please contact us for assistance with the return process.

Sale items are typically non-refundable, but we encourage you to reach out if there are issues with your order, as we aim to provide excellent customer service.

Yes, we offer a beautiful selection of candles tailored for weddings, events, and special occasions. From wedding favors to elegant table decorations, our candles add warmth and sophistication to any celebration.

Absolutely! We’re happy to work with you to create custom candles that match your event’s theme or color scheme. Contact us to discuss customization options for your special day.

To view our wholesale offerings, simply fill out the contact form with a request for our catalog. We’ll provide you with all the details to help you explore our range for retail or event needs.

Yes, we understand the importance of seeing the product firsthand. Please reach out to us through the contact form, and we can arrange a sample for you before confirming a bulk order.